Ticketing Agent

Requirements and Qualifications:· Previous customer service experience, preferably in the travel or airline industry.

· Strong communication skills, both verbal and written, to interact effectively with passengers and team members.

· Excellent attention to detail and accuracy when processing tickets and customer information.

· Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

· Proficiency in using reservation systems, ticketing software, and basic office applications.

· Strong interpersonal skills with a customer-focused mindset and the ability to stay calm under pressure.

· Basic knowledge of airline policies, ticketing procedures, and travel regulations.

· Strong problem-solving skills to address customer inquiries and resolve issues efficiently.