Senior Data & Insights Analyst – Data Operations
Job Description:
- Drive rapid, data-driven insights to inform product decisions around experiments, features, and product direction for MoneyGram's core money transfer digital product
- Craft and evolve the view of customer experience through analytics and product metrics
- Support and guide experimental frameworks including A/B tests, holdouts, and geo testing
- Measure the incremental impact of product presentation and feature releases
- Partner with Product and Engineering to design data-driven insights that accelerate performance and growth
- Pull and organize data into cohorts and measure metrics based on cohort performance
- Analyze partner and customer behaviors and pain points to uncover opportunities for improved experiences
- Collaborate with Product, Sales, Marketing, Finance, and Regional/International teams
- Advise on go-to-market strategies for new product launches and identify growth opportunities and solutions to business challenges
- Champion analytics tools and processes
- Work with Product, Engineering, and Data Engineering to implement and leverage BI tools, tag management, and API automation
- Monitor industry trends and emerging technologies in product analytics and improve capabilities and methodologies
Requirements:
- 3–5+ years of experience in analytics or a related quantitative field, with meaningful focus on product analytics in a B2C or technology-driven company
- Demonstrated ability to drive insights that inform product strategy and user experience
- Strong hands-on data analysis skills
- Proficiency in SQL for querying and manipulating large datasets
- Familiarity with analytics programming is a plus
- Strong experience with business intelligence and data visualization tools; Looker preferred or similar BI platforms
- Understanding of experiment design
- Ability to uncover insights from data and translate them into actionable recommendations and measurable results
- Excellent communication and interpersonal skills
- Ability to explain technically complex data findings to technical and non-technical audiences
- Skill in visual representation of insights, documentation, and presenting findings to stakeholders
- Comfortable working cross-functionally and building relationships with technical partners
- Ability to thrive in a fast-paced, high-growth, and ambiguous environment
- Global experience is highly valued
- Experience in direct-to-consumer online businesses is preferred
- Fintech or financial services experience is strongly valued
- Bachelor's degree or equivalent practical experience in analytics
- Advanced degree or relevant industry certifications are a bonus
Benefits:
- Full-time remote position
- Opportunity to work globally
- Opportunity to influence product strategy across multiple areas of MoneyGram's product and technology offerings