[Remote] Director, Digital Experience Experimentation
Note: The job is a remote job and is open to candidates in USA. Sephora is a beauty retailer focused on inclusive, empowering digital and customer experiences. The Director of Digital Experience Experimentation will provide technical leadership for experimentation technology across Sephora’s digital ecosystem, owning platform architecture, governance, engineering standards, and measurement strategies. The role will lead a technical team and define methods for testing and safely scaling AI-powered, personalized, and dynamic digital experiences.
Responsibilities
- Own Sephora’s Experimentation Platform and Technical Standards by setting the technical strategy, roadmap, and architecture for site, mobile apps, and digital experience platforms
- Build the Experimentation Operating Model and Governance by establishing frameworks for prioritizing, launching, monitoring, and scaling digital experiments across technology and business teams
- Lead People, Vendors, and Cross-Functional Execution by coaching a team of technical experimentation specialists, managing vendor relationships, and influencing senior stakeholders across digital commerce
- Define the experimentation and evaluation strategy for AI-powered, non-deterministic, and dynamically personalized experiences where traditional A/B testing methods require adaptation
Skills
- 10+ years of experience in technology, experimentation platforms, digital product engineering, analytics engineering, data science, personalization, ecommerce optimization, or a related field
- 7+ years of experience leading cross-functional experimentation, personalization, digital optimization, or platform initiatives at scale
- 7+ years of deep hands-on understanding of digital experimentation methods including A/B testing, multivariate testing, feature rollouts, holdouts, incrementality, and personalization leveraging platforms such as Adobe Target, Optimizely, or similar tools
- Proven ability to define scalable technical standards, governance models, and reusable implementation patterns for high-scale digital businesses
- Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, Economics, Analytics, Information Systems, or equivalent practical experience required
Benefits
- Individuals employed in this position may also be eligible to earn bonuses.
- Collaboration with teammates who are passionate about innovating and driving the industry forward.
- Opportunities for career growth, including access to training, development, and tuition reimbursement.
- Medical, dental, and vision coverage for employees and their families, subject to eligibility requirements and job classification and length of employment.
- Sephora fully covers employees’ disability and life insurance.
- 401k with a 4% match, subject to eligibility requirements and job classification and length of employment.
- FSA and HSA programs.
- Student Debt Retirement plan, where student loan payments qualify to earn the 401k match from Sephora.
- PTO, flexibility, and protected leave.
- 30% discount on all merchandise and services.
- Opportunities for free product or “gratis.”
- Flash sale discounts on LVMH brand products.
- Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
- Volunteer and donation matching.
Company Overview
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